“This not only saves considerable time going back and forth, it makes the client feel more involved in the process, and helps them to understand the implications of such changes and ultimately feel more confident in their chosen design.” “It enables us to explore options and adjustments to a design in real-time,” he says. Keith has found video meetings are a useful and powerful tool for presenting a design to clients. “This is our goal, so our clients feel looked-after in their pockets, as well as enjoying their enhanced home.” “Preparing effectively for meetings with appropriate brand brochures, ideas, suggestions and samples enables our service to be time-efficient,” Carly says. It’s important to reassure your client that you’re not wasting their time or budget with lots of long, drawn-out meetings, particularly if you charge an hourly fee. Communicate ideas effectively and efficiently ![]() This way, clients have more choice when deciding on the final layout of their kitchen.”ģ. Rachael seconds this last point, and says, “We always design what the client asks for and then try to provide one or two alternative plans with elements they may not have considered. This demonstrates that we understand the client’s vision while providing alternative solutions.” “In such cases, we aim to create a design that’s as close to this as possible, alongside a concept that’s completely different. “Often, a client will have a vivid idea of what they want to achieve,” he continues. This allows us to look at various options that may not have been considered. “Rather than being told that we need to design a side extension, we want to understand what the client is trying to achieve in its simplest form. “We listen to our clients and make sure we understand the nucleus of their brief,” architect Keith Jewell of Bastion agrees. “Paying acute attention to detail and constantly communicating is key,” she says. Dig deep to discover your client’s full briefĬarly Madhvani of NW3 Interiors says it’s crucial to listen to the needs of your clients. “Or they can choose to use their own installation team should they already have one in place.”Ģ. “We give our clients the option to decide how they want their project to run and provide a complete project management service if required,” Rachael Burgess of Contour Kitchens says. It’s also important to work out how you can tailor your service to your client’s needs. “The answers to these questions provide an opportunity for us to analyse the project and see whether it’s right for the prospective client and if we’re the best fit for them and their brief.” ![]() “We always ask our clients what exactly they want to achieve, what their budget is to reach their goal, and whether they’ve viewed our previous work to get a flavour of our style and the results we achieve,” she continues. ![]() “I think being clear and honest with clients about the services we provide, budget, and interior style of the company from the very start right through to completion is crucial,” interior designer Rose Narmani says. An open and honest relationship is key for establishing trust.
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